1) readers'satisfaction appraisal model
读者满意评价模型
3) customer satisfaction measurement model
顾客满意评价模型
4) users satisfaction
读者满意
1.
This paper discusses how to apply ISO 9000 family standard to establish perfect system of users satisfaction in our library.
在我校迎评促建环境下,我校图书馆实行ISO9000国际质量标准管理的时机已成熟,本文就如何结合ISO9000族标准,在图书馆建立健全的读者满意制度进行了探讨。
5) reader satisfaction
读者满意
1.
This article discussed theoretic elements of reader satisfaction,analyzed the deficient and significance of reader satisfaction and individuation service and their connections.
探讨了读者满意的理论基础,介绍了读者满意和个性化服务的定义,阐释了读者满意和个性化服务的意义,分析了读者满意和个性化服务的关系,介绍了个性化服务主要实现方式。
2.
Based on the view of library management,this paper presents strategy of library staff satisfaction,and thinks the library staff satisfaction is the key way for library management and for the reader satisfaction.
要达到“读者满意”之目的 ,必先使馆员满意 ,让馆员心情舒畅地充分发挥自身潜力 ,使工作效率最大
6) readers satisfaction degree
读者满意度
1.
The authors put forward a novel evaluation method-the fuzzy comprehensive evaluation that used the theory of fuzzy mathematics on the basis of the former evaluation index system of the readers satisfaction degree.
运用模糊数学理论在已有的读者满意度评价指标体系基础上,提出了一种全新的读者满意度评判方法——模糊综合评判法,该方法能够比较客观公正地对图书馆读者服务的满意程度进行评价,为图书馆全面质量管理评估的开展提供新的可行性评价方法,并通过实例验证了该方法的有效性。
2.
This paper establishes the evaluation index system of readers satisfaction degree of university library by using AHP, constructs the judgment matrix and calculates the index weights, and illustrates the feasibility and rationality of AHP method in evaluation of readers satisfaction degree of university library.
通过采用AHP方法建立高校图书馆读者满意度评价指标体系,构造判断矩阵并计算各指标权重,说明AHP方法在高校图书馆读者满意度评价中的可行性与合理性。
补充资料：读者
阅读书刊文章的人。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
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