1.
A Brief Analysis on Engineering Design of Passenger Traffic Management Information System of Passenger-dedicated Lines;
浅谈客运专线客运管理信息系统工程设计
2.
Analysis of Terminal Security Management to Reduce Passenger Traffic Accident

降低客运行车事故的客运站安全管理分析
3.
Study on the Passenger Safety Early-Warning Management System of Railway Passenger Station;
铁路客运站旅客安全预警管理系统研究
4.
The Application of Activity Based Costing of Customer in Customer Relationship Management;
客户作业成本法在客户关系管理中的运用
5.
The Research of Revenue Management of Passenger Transfer for China Eastern;

中国东方航空客运中转收益管理研究
6.
Research on Overbooking of Airline Revenue Management;

航空客运收益管理中超售问题的研究
7.
Discussion on Auxiliary Decision and Management System of Passenger Railway Station;

客运站站调辅助决策管理系统的探讨
8.
Mobile Operator Customer Effective Management and Case Research;

移动运营商客户有效管理及案例研究
9.
Research for CRM Practice in Domestic Mobile Service Providers.;

移动通信运营企业客户关系管理研究
10.
Shipping Passenger Transport Information Management System and its Design and Implementation;
船舶客运信息管理系统的设计与实现
11.
Applying the Principle of Activity Based on Cost in the Classified Administration to the Clients;
运用作业成本法对客户进行分类管理
12.
The Strategy Research on Key Account Management of Telecom Enterprises;

电信运营企业大客户管理的策略研究
13.
Application of Customer Satisfaction Study in Corporation Management

顾客满意度研究在企业管理中的运用
14.
Study on Necessity and Plan of Interface Management for Dedicated Passenger Line

客运专线接口管理必要性及对策研究
15.
On integrity management of passenger ropeway in China

我国客运索道完整性管理的应用研究
16.
The Channels in Revenue Management of Air Transport;

航空客运收益管理中的渠道管理问题研究
17.
The Application of VM to Customer Capital Management;

论价值管理在企业客户资本管理中的运用
18.
On the Application of Management Information System in Passenger Transportation Enterprise Management;
管理信息系统在客运企业管理方面的应用