1.
Thinking about Customer Relation Management in Modern Enterprises;
关于现代企业顾客关系管理能力的思考
2.
A Research on Crm Based on Customer s on Value and Loyalty;
基于顾客价值和顾客忠诚的客户关系管理研究
3.
The programme explores CRM in both the Insurance and Banking industry.
探讨在保险业与银行业推行顾客关系管理的成效能否增加机构的盈利能力。
4.
The Systematic Study of Customer Network and Its Knowledge Management: the Strategic Support for Customer Relationship Management;
顾客关系管理:对顾客网络及其知识管理的系统剖析
5.
Study on Customer Complaint Management Based on System Dynamics;
基于系统动力学的顾客抱怨管理研究
6.
Raising Customer Satisfaction by Using Relationship Management System;
借助客户关系管理系统提高顾客满意度
7.
Research On Strategy Of Customer Relationship Management For Chengdu Hailang Industrial Ltd.;
成都海浪公司顾客关系管理战略研究
8.
Management of Relationship Equity based on Customer Pyramid Model;
基于金字塔模型的顾客关系资产管理
9.
Exploratory Study on Relationship Marketing, Marketing Management and Customer Orientation ;
关系营销、营销管理及顾客导向探析
10.
On How to Develop Chinese-style Restaurant Chain--Human Resources and Customer Relationship Management
中式餐饮连锁发展之我见——人力资源及顾客关系管理
11.
A Research on the Customer Relationship Management Based on the Customer Value;
基于顾客价值的客户关系管理应用研究
12.
The Research of Customer Value Application Tactics on CRM;
顾客价值在客户关系管理中的应用策略研究
13.
On the Customer-Relationship perspective of Technological Innovation Management--Strategic Foundation and Function Integrity;
论企业技术创新管理的顾客关系焦点——战略基础与职能整合
14.
Value oriented customer relationship management based on customer equity:(Conceptual) framework and empirical analysis;
基于顾客权益的价值导向型顾客关系管理——理论框架与实证分析
15.
The Application Research of Customer Relationship Management in College Student Management;
顾客关系管理在高校学生管理中的应用研究
16.
A Study of Strengthening Loyalty of Customers By CRM;
通过顾客关系管理（CRM）提高顾客忠诚度的问题探析
17.
The Study on Relationship between Customer Perceived Value and Customer Purchase Intention in Health Management Services
健康管理服务的顾客感知价值与顾客购买意愿关系研究
18.
Relationship between Business Efforts in Relationship Management and Customer Asset--An Empirical Analysis of the Dual Roles of Relationship Benefits in a Transitional Economy;
关系管理努力与顾客资产的关系研究——转型经济下对关系收益双重角色的实证考察