1.
The Research and Implementation of Gatekeeper and Auto Call Distributor in Call Cener System;
呼叫中心中网守和自动呼叫分配器的研究与实现
2.
Based on the Disstribution of Poisson Call Center Staffing Aralysis;

基于Poisson分布的呼叫中心人员配置分析
3.
Study on the Problem of Labor Force Planning for Multi-skill Call Centers;

多技能呼叫中心人力资源分配调度问题研究
4.
Call Center Labor Resources Allocation Based on Ant Colony Algorithm

基于蚁群算法的呼叫中心人力资源分配
5.
Study on Call Admission Control and Intelligent Resource Allocation for QoS Support in Wireless Mobile Networks;
支持QoS的无线移动网络呼叫接入控制和智能资源分配研究
6.
Remote Configuration, Caller ID and Distinctive Ring Service.

远程配置,呼叫者号码和铃声识别服务。
7.
machine key ring

键控铃呼叫, 半自动呼叫
8.
Design and Implemention of the Call Handling Part in Enterprise-Level Call Center System;

企业级呼叫中心系统的电话呼叫处理部分的设计与实现
9.
Charge per minute of this call and remaining minutes

此次呼叫的每分钟计费以及剩余时间
10.
Call Admission Control in Multimedia CDMA System

多媒体码分多址系统的呼叫接纳控制
11.
The Analysis and Realization of Call Party Handling Character in CAMEL4;

CAMEL4呼叫方处理特性分析与实现
12.
A Study of Bearer Independent Call Control;

与承载控制分离的呼叫控制问题研究
13.
Abnormal analysis of signal on the NO.7 processing system

异常呼叫检测分析系统的开发与应用
14.
Analysis on the Call Blocking Probability Considering Location Update Failure

考虑位置更新失败的呼叫阻塞率分析
15.
Research and Implementation of Distributed Call Center CRM System

分布式呼叫中心CRM系统研究与实现
16.
Performance analysis of call centers based on priority and classification queue

基于优先权分类排队的呼叫中心性能分析
17.
Call Set-up, Call Clearing or Registration Problem: Call Colision

呼叫设置、呼叫识别或注册问题: 呼叫冲突
18.
Call Set-up, Call Clearing or Registration Problem: Incoming Call Barred

呼叫设置、呼叫识别或注册问题: 禁止拨入呼叫