1.
The Empirical Study of the Influence of CRM Process on the Marketing Performance of Enterprise
顾客关系管理过程对企业营销绩效影响的实证研究
2.
A Study of Strengthening Loyalty of Customers By CRM;
通过顾客关系管理（CRM）提高顾客忠诚度的问题探析
3.
A Research on Crm Based on Customer s on Value and Loyalty;
基于顾客价值和顾客忠诚的客户关系管理研究
4.
The Systematic Study of Customer Network and Its Knowledge Management: the Strategic Support for Customer Relationship Management;
顾客关系管理:对顾客网络及其知识管理的系统剖析
5.
Marketing Theses in the Age of Customer Relationships:Servicizing the Customer Relationship to Support Customers Value Processes;
通过顾客关系服务化来强化顾客价值过程——顾客关系时代的营销新命题
6.
Raising Customer Satisfaction by Using Relationship Management System;
借助客户关系管理系统提高顾客满意度
7.
Research On Strategy Of Customer Relationship Management For Chengdu Hailang Industrial Ltd.;
成都海浪公司顾客关系管理战略研究
8.
Management of Relationship Equity based on Customer Pyramid Model;
基于金字塔模型的顾客关系资产管理
9.
Exploratory Study on Relationship Marketing, Marketing Management and Customer Orientation ;
关系营销、营销管理及顾客导向探析
10.
A Research on the Customer Relationship Management Based on the Customer Value;
基于顾客价值的客户关系管理应用研究
11.
The Research of Customer Value Application Tactics on CRM;
顾客价值在客户关系管理中的应用策略研究
12.
Research on the Brand-rization Customer Relationship Management of Entire Proceeding for Real Estate Enterprises;
房地产企业品牌化全过程客户关系管理研究
13.
Value oriented customer relationship management based on customer equity:(Conceptual) framework and empirical analysis;
基于顾客权益的价值导向型顾客关系管理——理论框架与实证分析
14.
The Application Research of Customer Relationship Management in College Student Management;
顾客关系管理在高校学生管理中的应用研究
15.
The Study on Relationship between Customer Perceived Value and Customer Purchase Intention in Health Management Services
健康管理服务的顾客感知价值与顾客购买意愿关系研究
16.
Research on Product Innovation Process-oriented Customer Knowledge Management
面向产品创新过程的顾客知识管理研究
17.
The Research on Service Expectation and Customer Participation in Service Process;
服务过程中服务期望和顾客参与的关系研究
18.
Sheng Wei s Research on Purchasing Management of Customer Relationship;
关于胜威公司顾客关系型采购管理研究