1.
The Study on Application of Project Management Method in Telecommunication Service Quality Management
项目管理方法在电信服务质量管理中的应用研究
2.
Research on Lean Six Sigma Applications to Telecommunication Service Quality Management
精益六西格玛方法在电信服务质量管理中的应用研究
3.
On the Introduction of the Total Quality Control (TQC) into the Information Services
信息服务中全面质量管理理念的导入
4.
Research on QoS-MIB in Single Physical Layer User Platform Architecture;
SUPANET中服务质量管理信息库研究
5.
Application of quality management in improving communication service quality;
质量管理在通信服务质量改进过程中的应用
6.
Research on the Application of Performance Appraisal to Performance Management of Telecommunication Operators;
绩效考核在电信运营企业服务质量管理工作中应用的研究
7.
A Study on the Evaluation of E-Service Quality Based on Total Quality Management;
全面质量管理的电子服务质量评价体系
8.
The Internal Information Flowing Management Of Service Enterprises--From The Service Quality Management Perspective;
论服务性企业的内部信息流管理——从服务质量管理角度
9.
Hotel Engineering Service Principle and Service Quality;
饭店工程管理的服务理念与服务质量
10.
Researches on Customer Satisfaction-based Information Service Quality Control;
基于用户满意度的信息服务质量管理研究
11.
Network and Quality Management of Library Information Service in Universities
网络化与高校图书信息服务的质量管理
12.
Strategies for Enhancing Aquaculture Safety Management through Information Services
水产养殖质量安全管理中的信息服务策略
13.
The Research on the Complaining Processing System of Telecommunications Service Quality of "Flat Structure";
“扁平化”电信服务质量投诉处理系统体系研究
14.
Improving the Level of Power Supply Management and Knight Service by Using Information Method
以信息化为手段提高用电管理和优质服务水平
15.
Implementing the Refined Management to Improve the Service Quality of E-reading Room
实施精细化管理 提高电子阅览室服务质量
16.
Supervision and Management of China’s Cable Television Network Quality and Service
全国有线广播电视网络质量现状及质量与服务的监督管理
17.
The Research of Logistic Service Quality Based on Six Sigma;
基于6σ管理的物流服务质量管理研究
18.
Promoting IT Services Management levels With the Aid of Quality Control
借助质量管理 提升IT服务管理水平