1.
					
							Reliability and Validity of the percevied nursing service quality evaluation scale for inpatients
						
						
						住院患者感知护理服务质量评价量表的信效度分析
					2.
					
							Service Quality and Sport Fitness Service Quality:Concept and Measurement;
						
					
					
						
						
					
					
						服务质量、体育健身服务质量:概念与评价
					3.
					
							Evaluation of the quality of health care in medical staff of a hospital
						
					
					
						
						
					
					
						医务人员对医疗服务质量的评价分析
					4.
					
							Software Technical Support Services Quality Evaluation Study
						
					
					
						
						
					
					
						用于软件技术支持服务质量评价的量表修正研究
					5.
					
							Evaluation of Service Quality:the Key Step of TQM in a Library
						
					
					
						
						
					
					
						服务质量评价:图书馆全面质量管理的关键一步
					6.
					
							A Study on the Evaluation of E-Service Quality Based on Total Quality Management;
						
					
					
						
						
					
					
						全面质量管理的电子服务质量评价体系
					7.
					
							Study on Medical Service Quality Assessment Model Based on SERVQUAL;
						
					
					
						
						
					
					
						基于SERVQUAL的医疗服务质量评价模型研究
					8.
					
							Study on the Evaluation of Government Service Quality Based on SERVQUAL;
						
					
					
						
						
					
					
						政府服务质量SERVQUAL评价研究
					9.
					
							Research on the Evaluation of Service Quality of Residential Quarter Property Management;
						
					
					
						
						
					
					
						住宅小区物业管理服务质量评价研究
					10.
					
							Studies on the Evaluation of IS Service Quality Based on SERVQUAL;
						
					
					
						
						
					
					
						基于SERVQUAL的信息系统服务质量评价研究
					11.
					
							Analysis of Passenger Transport Service Quality Evaluation for City Public Vehicle;
						
					
					
						
						
					
					
						城市公交车辆客运服务质量评价分析
					12.
					
							Fuzzy Comprehensive Evaluation on Postal System Service Quality;
						
					
					
						
						
					
					
						邮政系统服务质量模糊综合评价研究
					13.
					
							An Empirical Application of Importance-Performance Analysis in Service Quality Evaluation of Tour Guides;
						
						
						IPA在导游服务质量评价中的实证研究
					14.
					
							QUALITY EVALUATION OF RAIL FREIGHT TRANSPOTATION SERVICE BASED ON SERVQUAL;
						
					
					
						
						
					
					
						基于SERVQUAL的铁路货物运输服务质量评价
					15.
					
							A Study of Railway Freight Transportation Service Quality Evaluation Based on AHP-Fuzzy;
						
					
					
						
						
					
					
						铁路货运服务质量的AHP-Fuzzy评价
					16.
					
							Connotation and Evaluation Model of Adult Education Service Quality;
						
					
					
						
						
					
					
						成人教育服务质量的内涵及评价模型
					17.
					
							Quality Evaluation of Railway Passenger Traffic Service Based on SERVQUAL;
						
					
					
						
						
					
					
						基于SERVQUAL的铁路客运服务质量评价
					18.
					
							The Service Quality Evaluation System of Supervision Based on WBS;
						
					
					
						
						
					
					
						基于WBS的监理服务质量评价体系